Custom Made and Locally Manufactured Plantation Shutters
Let me begin by saying there are only a few companies in South-East Queensland who make their shutters in Brisbane: K&B Security Doors and Shutters (us), Decor Blinds and Ezilux. The rest of the industry ship their plantation shutters in from overseas, mostly from China and Indonesia.
So, if you get a quote from anyone other than us, Decor or Ezilux, you'll be waiting a minimum of 6-8 weeks. Just take a moment to think of the logistical challenges of delivering and installing a product the production of which you have no control over.
Complications When Ordering Shutters From Overseas
Several years ago when we started selling plantation shutters in Brisbane, the Gold Coast and Sunshine Coast, we used to get them shipped in like everyone else. You send a sales representative to a prospective customer's house, run your tape over their windows and doors, receive an order and then email it to your overseas contact who arranges for it to be made.
And then you wait.
We had no idea when it was going to be shipped… when we were going to receive it... whether there were complications… etc. Worse still, if, when the product was finally delivered it was damaged, the process started again from scratch. Suddenly 6-8 weeks could stretch out into a 3-4 month epic like The Revenant.
K&Bs Upgrade to Specialised Shutter Facilities
We only did that for about 6 months before we made the decision to invest in our own shutter manufacturing capabilities. K&B Security Doors and Shutters now has two separate factories; one in Kingston (shutters) and the other in Meadowbrook (security doors, screens etc).
Here’s us moving!
It was a substantial financial investment, but it means by the time someone may have received shutters from one of our competitors, we’d have measured, locally manufactured and professionally installed their shutters approximately 3 times over.
A recent tactic we’ve become aware of is competitors saying, “...while K&B might be able to deliver their locally manufactured, custom made plantation shutters in 2-3 weeks, it’ll cost you!” Feedback from our loyal customers would suggest otherwise. Nevertheless, you’d be foolish not to get several quotes.
We’ll never shy away from a bit of friendly competition.